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Privacy Policy

Last updated: December 28, 2024

1. Introduction

This Privacy Policy describes how Shard Cloud collects, uses, and protects your personal information when you use our cloud hosting services.

2. Information We Collect

We collect information that you provide to us directly (such as name, email, payment information) and information collected automatically (such as usage data, access logs, device information).

3. How We Use Your Information

We use your information to: (a) provide and improve our services; (b) process payments and communications; (c) ensure security and prevent fraud; (d) comply with legal obligations; (e) send important updates about our services.

4. Data Sharing

We do not sell your personal information. We may share data with third-party service providers, to comply with legal obligations, or to protect our rights and security.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account data is maintained while your account is active or as needed.

7. Your Rights

You have the right to access, correct, delete, or transfer your personal information. You may also opt out of marketing communications. Please contact us to exercise these rights.

8. Cookies and Similar Technologies

We use cookies and similar technologies to improve your experience, analyze site usage, and personalize content. You can control cookie usage through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through our website or by email. We recommend that you review this policy regularly.

10. Contact

If you have questions about this Privacy Policy or how we handle your personal information, please contact us through the support channels available on our website.

Data Protection

Shard Cloud is committed to protecting your privacy and personal data. We implement security best practices and follow applicable data protection regulations. Your data is handled with utmost care and transparency.